Shipping Information
Fast, reliable shipping to get your orders delivered to your doorstep
Shipping Options
Standard Shipping
Regular delivery service for all orders
- • Delivery Time: 5-7 business days
- • Shipping Charges: Based on weight and location
- • Tracking: Available
Express Shipping
Faster delivery for urgent orders
- • Delivery Time: 2-3 business days
- • Shipping Charges: Higher than standard
- • Tracking: Real-time updates
Same-Day Delivery
Available in select cities for eligible orders
- • Delivery Time: Same day (if ordered before 12 PM)
- • Shipping Charges: Premium rates apply
- • Availability: Limited to major cities
Store Pickup
Pick up your order from the boutique store
- • Delivery Time: Ready in 1-2 days
- • Shipping Charges: Free
- • Availability: Select boutiques only
Delivery Timeline
Processing Time
Orders are typically processed within 1-2 business days. Processing time may be longer during sale periods or holidays.
- Regular orders: 1-2 business days
- Customized orders: 3-5 business days
- Pre-orders: As per product availability
Delivery Time by Location
Metro Cities
3-5 business days
Tier 2 Cities
5-7 business days
Tier 3 Cities & Towns
7-10 business days
Remote Areas
10-15 business days
Shipping Charges
Free Shipping
Enjoy free shipping on orders above a certain value:
- Orders above ₹999: Free standard shipping
- Orders above ₹2,499: Free express shipping
Shipping Charges
Shipping charges are calculated based on:
- •Order value and weight
- •Delivery location
- •Shipping method selected
Exact shipping charges will be displayed at checkout before you complete your purchase.
Important Information
Delivery Attempts
We make up to 3 delivery attempts. If all attempts fail, the order will be returned to the sender. You can reschedule delivery or arrange pickup by contacting our customer support.
Address Accuracy
Please ensure your delivery address is complete and accurate. Incorrect addresses may result in delivery delays or failed deliveries. You can update your address before the order is shipped.
Holiday & Peak Periods
During holidays, festivals, and sale periods, delivery times may be extended due to high order volumes. We'll keep you updated on any delays via email and SMS notifications.
International Shipping
Currently, we ship within India only. International shipping options will be available soon. Stay tuned for updates!
Frequently Asked Questions
How can I track my order?
Once your order is shipped, you'll receive a tracking number via email and SMS. You can use this tracking number on our "Track Order" page or the courier's website to monitor your shipment.
What if I'm not available to receive the delivery?
If you're not available, the delivery partner will attempt delivery again. You can also authorize someone else to receive the package on your behalf, or reschedule the delivery to a convenient time.
Can I change my delivery address after placing an order?
Yes, you can change your delivery address before the order is shipped. Go to "My Orders" and click "Change Address". Once shipped, address changes are subject to courier policies and may incur additional charges.
What happens if my order is lost in transit?
If your order is lost in transit, please contact our customer support immediately. We'll investigate and either reship your order or provide a full refund, depending on the situation.