Terms of Service

Last updated: April 03, 2026

Part I applies to all users of our websites and services. The Andanga platform is operated by Sukhaprada Solutions LLP.

Terms and Conditions: Sukhaprada Solutions LLP

Welcome to Sukhaprada Solutions LLP. By accessing and using our website, you agree to the following terms and conditions. Please read them carefully. If you do not agree with these terms, please do not use our website.

1. Acceptance of Terms

By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and any applicable laws and regulations. Sukhaprada Solutions LLP reserves the right to update these terms from time to time, and it is your responsibility to review them periodically.

2. Use of Website

You agree to use our website for lawful purposes only and in accordance with standard commercial practices. You must not use our site to:

  • Engage in any unlawful activity or violate any applicable laws or regulations.
  • Transmit harmful or malicious content, including viruses, malware, or other harmful code.
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity.
  • Interfere with the proper working of the website or any transaction being conducted on the site.

3. Intellectual Property

All content on our website including text, images, logos, graphics, and other materials—is the property of Sukhaprada Solutions LLP or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent, except for personal, non-commercial use as permitted by law.

4. User Contributions

If you submit any content or materials to our website (such as testimonials, reviews, comments, or feedback), you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and distribute such content for marketing and business purposes. You represent and warrant that you have the rights to grant this license and that your content does not infringe any third-party rights.

5. Links to Third-Party Websites

Our website may contain links to third-party websites for your convenience. We do not endorse or take responsibility for the content or practices of these sites. Accessing and using third-party websites is at your own risk.

6. Limitation of Liability

To the fullest extent permitted by law, Sukhaprada Solutions LLP shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website, our products, or any content therein. We make no warranties or representations about the accuracy, reliability, or completeness of the content on our site.

7. Indemnification

You agree to indemnify and hold harmless Sukhaprada Solutions LLP, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, or expenses arising out of your use of our website, purchase of our products, or violation of these terms.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of India.

9. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please reach out to us:

Email: support@sukhapradasolutions.com
Contact number: +91-8790837699

For Andanga platform support: support@andanga.com

10. Refund Policy

Once refund is accepted The refund will be credited to the original mode of payment within 5-7 working days .

Additional terms for the Andanga platform

The following terms apply when you access or use the Andanga platform and related services, in addition to Part I above.

Description of service

Andanga provides a platform for boutique owners to create and manage their online presence, process orders, handle payments. We also operate a marketplace where customers can discover and purchase products from verified boutiques.

User accounts

Account creation

To use certain features of our platform, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account

Account termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent, abusive, or illegal activity.

Boutique owner responsibilities

If you operate a boutique on our platform, you agree to:

  • Provide accurate product information, pricing, and inventory data
  • Fulfill orders in a timely and professional manner
  • Comply with all applicable laws and regulations
  • Respect intellectual property rights of others
  • Maintain appropriate business licenses and permits
  • Handle customer inquiries and complaints professionally

Payment terms

Subscription fees

Boutique owners are responsible for paying subscription fees according to their selected plan. Fees are billed monthly or annually in advance. Failure to pay may result in service suspension or termination.

Transaction fees

We charge transaction fees on orders processed through our platform. These fees are clearly disclosed in our pricing information and are deducted from transaction proceeds.

Platform intellectual property

All content on the Andanga platform, including text, graphics, logos, images, and software, is the property of Andanga or its licensors and is protected by copyright and other intellectual property laws. You may not:

  • Reproduce, distribute, or create derivative works without permission
  • Use our trademarks or branding without authorization
  • Reverse engineer or attempt to extract source code

Prohibited activities

You agree not to:

  • Use the platform for any illegal purpose or in violation of any laws
  • Upload malicious code, viruses, or harmful content
  • Impersonate others or provide false information
  • Interfere with or disrupt the platform's operation
  • Attempt to gain unauthorized access to our systems
  • Engage in fraudulent transactions or chargebacks

Limitation of liability (platform)

To the maximum extent permitted by law, Andanga shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services.

Indemnification (platform)

You agree to indemnify and hold harmless Andanga, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our services, violation of these Terms, or infringement of any rights of another party.

Dispute resolution (platform)

Any disputes arising from these platform terms or your use of Andanga services may be resolved through binding arbitration in accordance with the laws of India, unless otherwise required by applicable law. Part I provides for the courts of India; to the extent of any conflict regarding the platform, this section reflects our preferred process for platform-specific disputes.

Changes to terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our platform. Your continued use of our services after such changes constitutes acceptance of the updated Terms.

Contact (Andanga platform)

For questions about these platform terms:

Email: support@andanga.com
Address: Plot no. 242, BN Reddy Nagar, Vanasthalipuram, Hyderabad, Telangana 500070